New Resource for Crisis Intervention
From the Behavioral Health Ministry
DuPage County’s new Crisis Recovery Center opened in September. The Center is in Wheaton on County Farm Road.
The Center will be available around the clock on the County health department campus and serve as an alternative to hospital emergency departments or law enforcement intervention.
The goal is to stabilize those in crisis and provide an ongoing care plan — all within less than 24 hours in most cases, particularly in the adult and youth mental health units. There’s also a separate unit that will provide a range of services for people with substance use issues.
Someone facing a crisis can call the Health department’s hotline at 630.627.1700 or the 988 Suicide and Crisis Lifeline. The department can also deploy a mobile crisis response team. Now, the center’s opening means that people have “someone to call, someone to respond and somewhere to go.”
The Center will be staffed by a diverse team — ranging from peer specialists with lived experience, to crisis counselors and psychiatric nurses, including access to a psychiatrist or advanced practice nurse, depending on an individual’s needs.
Building design focused on a soothing, healing atmosphere. “This is not a place that you should feel any type of stigma around,” says DuPage County Board Chair Deb Conroy.
